Shipping Costs and Delivery Time
The delivery of the orders will be made at the address, submitted by the user. In case that , at the time of receiving your order, one or more of the products are not available or exhausted, unfortunately, the order will not be completed. In this case, we reserve the right to choose between partial fulfillment of your order and its complete rejection. In this case, we will immediately inform you via e-mail.
In the event that the merchandise or the merchandise you have ordered us is / are not available, the time that elapses in normal activity times until delivery at the address indicated by you. - Delivery term- is from 2 to 10 working days, counted from the reception of your order.
Thus, the provider does not assume any responsibility when the delivery of the product or service is not completed as result of the submission of false, inaccurate or incomplete information or when delivery can not be made for reasons beyond the control of the delivery company (absence of the recipient).
Notwithstanding the forgoing, the provider must take the required measures to a diligent merchant so that the delivery can take place in the agreed time, and if not, as soon as possible, to the satisfaction of the sender and the recipient, so no actual or implied contractual claims may arise in this respect against the provider.
When you place your order, check your shipping information well. If there is an error and the delivery cannot be completed, you will have to take care of the expenses of the new shipment. Stay tuned to the mobile, because if there is no one to pick up the package they will call you by phone. If the delivery can not be made after a week of absence at home and without answering the phone, the package returns to our offices and you will have to pay a new shipment.
Spain (Peninsula) and Portugal: Flat rate of 5,50€. Only for online orders sent to Spain (mainland only) and Portugal.
Ceuta: from € 33
Melilla: from € 17
Balearic Islands: from € 15,73
Canary Islands: from 29 €. Customs expenses will be borne by the customer.
International: from € 6
Orders over 70 €: FREE. Only in online orders sent to Spain (mainland only) and Portugal. (In the case of returns, 5,50 € will be deducted from the total return amount for shipping costs.)